Colder temperatures are on the horizon, and Kansas Gas Service urges customers with inactive service to sign-up for a special offering. During October, customers who have exhausted standard payment arrangement opportunities can make a down payment to restore their service.

“We understand many customers continue to navigate through the challenges of the pandemic, and we don’t want any of them to go without their natural gas service,” said Abbey Frye, director of Customer Service for Kansas Gas Service. “By taking advantage of this special offer to re-establish service now, those customers can also avoid the winter rush that brings longer wait times.”

How to sign up for the payment plan:

  • CALL - Call the Kansas Gas Service Customer Contact Center at 800-794-4780.
  • PAY - Pay one-fourth of the total account balance. The company will bill the remaining balance in six monthly installments.
  • SCHEDULE - Schedule service restoration. Customer Service Representatives are available to assist Monday through Friday, 7 a.m. – 7 p.m.

Customers who are experiencing financial hardships may qualify for assistance through several programs and community agencies. Visit the for energy assistance resources.