News Room

Welcome to the Kansas Gas Service News Room. We created the News Room to provide media a single location to find the latest information about Kansas Gas Service. If you have additional needs or inquiries contact Dawn Tripp at 913-319-8642.

OVERLAND PARK, Kan. – Nov. 16, 2016 – Kansas Gas Service is joining other utilities across the country to educate consumers about scams targeting utility customers.

November 16 is the inaugural National Utility Scam Awareness Day, which aims to raise awareness of telephone, mail, email, door-to-door and other scams that involve criminals posing as utility company employees in an attempt to steal your private information.

Keeping its customers and communities safe is a top priority for Kansas Gas Service, which is why the company is participating in the nationwide effort to prevent customers from falling victim to one of these scamming incidents.

Some scams involve individuals calling, emailing or coming to your door and claiming to work for Kansas Gas Service or another local utility, and demanding payment or personal information.

To avoid being the victim of fraudulent activities, here are some things you should know:

  • If your Kansas Gas Service account is current, no one from the company will call you and ask for personal financial information. However, Kansas Gas Service representatives may attempt to collect payment through courtesy calls on accounts that are past due.
  • Our employees wear Kansas Gas Service-logoed shirts and always carry a company ID.
  • Never provide your Social Security Number, credit card number or banking information to anyone requesting it over the phone or at your home unless you initiated the contact and feel confident with whom you are speaking.

If you receive a suspicious call from someone claiming to work for Kansas Gas Service, hang up and call 1-800-794-4780 to verify that the call was authentic.

You can learn more about avoiding scams on our website at: http://www.kansasgasservice.com/en/Safety/AvoidUtilityScams.aspx.


Kansas Gas Service provides safe, clean and reliable natural gas to more than 635,000 customers in 360 communities in Kansas. We are the largest natural gas distributor in the state, in terms of customers.

We are a division of ONE Gas, Inc. (NYSE: OGS), a stand-alone, 100 percent regulated, publicly traded natural gas utility that trades on the New York Stock Exchange under the symbol “OGS.” ONE Gas is included in the S&P MidCap 400 Index, and is one of the largest natural gas utilities in the United States.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas or Like Us on Facebook at Facebook.com/KansasGasService.

OVERLAND PARK, Kan. – June 27, 2016 – Kansas Gas Service will begin replacing natural gas distribution service pipelines in Hutchinson, Kan., on Tuesday, July 5.

The project will take place from Monroe to Tyler Streets, between West 23rd Avenue and Rustic Road, and is expected to be completed by mid-September, weather permitting. Company officials do not anticipate any major interruption to traffic flow.

“This project is a part of our regularly scheduled maintenance plan and is a system-improvement program,” said Tim Cox, manager of community relations for Kansas Gas Service.

Customers affected by this project will be notified by NPL, the contractor assisting Kansas Gas Service, or by notice left at their home or business.


Kansas Gas Service provides clean, reliable natural gas to more than 635,000 customers in 360 communities in Kansas. It is a division of ONE Gas, Inc. (NYSE: OGS), a natural gas distribution company and the successor to the company founded in 1906 as Oklahoma Natural Gas Company.

ONE Gas provides natural gas distribution services to more than 2 million customers in Oklahoma, Kansas and Texas. ONE Gas is one of the largest publicly traded, 100 percent regulated, natural gas utilities in the United States.

ONE Gas trades on the New York Stock Exchange under the symbol “OGS,” and is included in the S&P MidCap 400 Index.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas.

OVERLAND PARK, Kan. – June 7, 2016 – Kansas Gas Service, a division of ONE Gas, Inc., today announced that it started a Compressed Natural Gas (CNG) Rebate Program for its customers. The program will promote the use of CNG as a transportation fuel in Kansas.

Through the new program, Kansas Gas Service customers can receive a $1,000 rebate for the cost of converting or purchasing a dedicated or bi-fuel natural gas vehicle. This pilot program will be supported through a limited fund of $167,000, made possible by the Kansas City Regional Clean Cities Coalition.

“This rebate program is a great way to help our customers who want to take advantage of an environmentally friendly and cost-effective transportation fuel alternative,” said Greg Phillips, ONE Gas vice president of commercial activities. We are pleased to partner with the Kansas City Regional Clean Cities Coalition in this important program.”

The CNG Rebate Program will go into effect for vehicle purchases or conversions made on or after February 2, 2016. Rebates will be distributed on a first-come, first-served basis, until program funds are exhausted. Visit www.kansasgasservice.com for a rebate application and complete program terms and conditions.


Kansas Gas Service provides safe, clean and reliable natural gas to more than 635,000 customers in 360 communities in Kansas.  We are the largest natural gas distributor in the state, in terms of customers.

We are a division of ONE Gas, Inc. (NYSE: OGS), a stand-alone, 100 percent regulated, publicly traded natural gas utility that trades on the New York Stock Exchange under the symbol “OGS.” ONE Gas is included in the S&P MidCap 400 Index, and is one of the largest natural gas utilities in the United States.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas or Like Us on Facebook at Facebook.com/KansasGasService.

OVERLAND PARK, Kan. – May 10, 2016 – Kansas Gas Service will begin replacing natural gas distribution service pipelines in Glasco, Kan., on Monday, May 16.

The project is expected to be completed in approximately two months, weather permitting. Company officials do not anticipate any major interruption to traffic flow.

“This project is a part of our regularly scheduled maintenance plan and is a system-improvement program,” said James Lambert, manager of community relations for Kansas Gas Service.

Customers affected by this project will be notified by Miller Pipeline, the contractor assisting Kansas Gas Service, or by notice left at their home or business.


Kansas Gas Service provides safe, clean and reliable natural gas to more than 635,000 customers in 360 communities in Kansas. We are the largest natural gas distributor in the state, in terms of customers.

We are a division of ONE Gas, Inc. (NYSE: OGS), a stand-alone, 100 percent regulated, publicly traded natural gas utility that trades on the New York Stock Exchange under the symbol “OGS.” ONE Gas is included in the S&P MidCap 400 Index, and is one of the largest natural gas utilities in the United States.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas or Like Us on Facebook at Facebook.com/KansasGasService.

OVERLAND PARK, Kan. – May 2, 2016 – ONE Gas, Inc. (NYSE: OGS) announced today that its Kansas Gas Service division filed a request with the Kansas Corporation Commission (KCC) for an increase in base rates, reflecting system investments and operating costs necessary to maintain the safety and reliability of its natural gas distribution system.

Kansas Gas Service is the state’s largest natural gas utility, serving approximately 635,000 customers across two-thirds of the state of Kansas.

Kansas Gas Service’s request, if approved, represents a net base rate increase of $28 million. Kansas Gas Service is already recovering $7.4 million from customers through the Gas System Reliability Surcharge (GSRS), resulting in a total base rate increase of $35.4 million. This request would increase the average residential customer’s natural gas bill by $4.34 per month.

“Our number one priority is safety. In order to continue to provide a safe, reliable energy choice to our customers, we continually reinvest in our infrastructure and upgrade our technology to maintain the integrity of our system,” said Pierce H. Norton II, ONE Gas president and chief executive officer.

“We understand the impact rate increases can have on our customers as we manage expenses to keep energy costs at reasonable levels,” said Norton. The company will continue to assist customers through offerings such as the Average Payment Plan and Share The Warmth, the company’s heating assistance fund, which is administered through The Salvation Army. Customers may also visit www.kansasgasservice.com for energy-saving information and helpful tools.

The company’s filing also includes a proposed Cost of Service Adjustment (COSA) mechanism that would reset rates annually, based on a review of the previous year’s financial results. The proposed rate mechanism is intended to reduce the need to file full rate cases, thereby saving costs associated with these traditional rate cases.

In accordance with Kansas law, the KCC has 240 days to consider Kansas Gas Service’s filing.

 

Kansas Gas Service provides clean, reliable natural gas to approximately 635,000 customers in 360 communities in Kansas. It is a division of ONE Gas, Inc. (NYSE: OGS), a natural gas distribution company and the successor to the company founded in 1906 as Oklahoma Natural Gas Company.

ONE Gas provides natural gas distribution services to more than 2 million customers in Oklahoma, Kansas and Texas. ONE Gas is one of the largest publicly traded, 100 percent regulated, natural gas utilities in the United States.

ONE Gas trades on the New York Stock Exchange under the symbol “OGS,” and is included in the S&P MidCap 400 Index.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas.

OVERLAND PARK, Kan. – April 4, 2016 – ONE Gas, Inc. (NYSE: OGS) announced that its Kansas Gas Service division launched a new free mobile app for its customers. The app is available for download now on both Apple and Android devices and will allow customers to have better access to their natural gas service needs.

“In today’s market, we know that people are looking to get things done quickly and easily – the mobile app will provide customers with the convenient service they’re looking for,” said Brian Burke, vice president of customer service at ONE Gas.

This free mobile app will give customers the ability to pay bills, set up alerts and reminders, view payment history and more, all from the convenience of their mobile device.

The app is available now to Kansas Gas Service customers and can be found in both Apple® and Android® app stores by searching “Kansas Gas Service.” Customers will be able to sign in using their online login information.


Kansas Gas Service provides clean, reliable natural gas to more than 634,000 customers in 360 communities in Kansas. It is a division of ONE Gas, Inc. (NYSE: OGS), a natural gas distribution company and the successor to the company founded in 1906 as Oklahoma Natural Gas Company.

ONE Gas provides natural gas distribution services to more than 2 million customers in Oklahoma, Kansas and Texas. ONE Gas is one of the largest publicly traded, 100 percent regulated, natural gas utilities in the United States.

ONE Gas trades on the New York Stock Exchange under the symbol “OGS,” and is included in the S&P MidCap 400 Index.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas.

OVERLAND PARK, Kan. – Feb. 24, 2016 – Kansas Gas Service is replacing natural gas distribution service pipelines in Frankfort, Kan.

The project is expected to be completed by the end of March, weather permitting. Company officials do not anticipate any major interruption to traffic flow.

“This project is a part of our regularly scheduled maintenance plan and is a system-improvement program,” said James Lambert, manager of community relations for Kansas Gas Service.

Customers affected by this project will be notified by NPL, the contractor assisting Kansas Gas Service, or by notice left at their home or business.


Kansas Gas Service provides clean, reliable natural gas to more than 634,000 customers in 360 communities in Kansas. It is a division of ONE Gas, Inc. (NYSE: OGS), a natural gas distribution company and the successor to the company founded in 1906 as Oklahoma Natural Gas Company, which became ONEOK, Inc. (NYSE: OKE) in 1980, a diversified energy company that today is the general partner of ONEOK Partners, L.P. (NYSE: OKS).

ONE Gas provides natural gas distribution services to more than 2 million customers in Oklahoma, Kansas and Texas. ONE Gas is one of the largest publicly traded, 100 percent regulated, natural gas utilities in the United States.

ONE Gas trades on the New York Stock Exchange under the symbol “OGS,” and is included in the S&P MidCap 400 Index.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas.

OVERLAND PARK, Kan. – Jan. 27, 2016 – Kansas Gas Service will begin replacing natural gas distribution service pipelines in Osborne, Kan., on Monday, Feb. 15.

The project is expected to be completed in approximately three to four months, weather permitting. Company officials do not anticipate any major interruption to traffic flow.

“This project is a part of our regularly scheduled maintenance plan and is a system-improvement program,” said James Lambert, manager of community relations for Kansas Gas Service.

Customers affected by this project will be notified by Miller Pipeline, the contractor assisting Kansas Gas Service, or by notice left at their home or business.


Kansas Gas Service provides clean, reliable natural gas to more than 634,000 customers in 360 communities in Kansas. It is a division of ONE Gas, Inc. (NYSE: OGS), a natural gas distribution company and the successor to the company founded in 1906 as Oklahoma Natural Gas Company, which became ONEOK, Inc. (NYSE: OKE) in 1980, a diversified energy company that today is the general partner of ONEOK Partners, L.P. (NYSE: OKS).

ONE Gas provides natural gas distribution services to more than 2 million customers in Oklahoma, Kansas and Texas. ONE Gas is one of the largest publicly traded, 100 percent regulated, natural gas utilities in the United States. 

ONE Gas trades on the New York Stock Exchange under the symbol “OGS,” and is included in the S&P MidCap 400 Index.

For more information, visit the websites at www.kansasgasservice.com or www.onegas.com.

For the latest news about Kansas Gas Service, follow us on Twitter @KansasGas.


To report a natural gas odor or emergency, leave the area immediately and then call 911 and 888-482-4950.