Customer Care

Kansas Gas Service makes conducting business with the company easy through its customer self-service features on its website and IVR (interactive voice response phone system).

Customer Service

Contact Customer Service

You can contact our customer information center by phone, fax or mail.

Account Help

Ask A Question

You can submit your question electronically to a customer service representative.

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Avoid Utility Scams

Learn to protect yourself.



Start, transfer or stop service if you are relocating.

Pay Stations

Payment Locations

Pay in person at any one of our convenient local pay stations.


Assistance Agencies

Locate or contact a Kansas energy assistance organization.

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LIEAP is a federally funded program that helps eligible households pay a portion of their home energy costs.
Bill Inserts

En Español

Localice información sobre su servicio de gas natural en Español.

Meter Reading

The Cold Weather Rule

Regulations and rules regarding the Kansas Cold Weather Rule.

Safety Tips

Special Services

Kansas Gas Service offers special services for those in need of additional customer service options.

Account Options

Understanding Your Bill

Understand the details and options included on your billing statement.


Newsletters and Podcasts

Read, review or listen to archived newsletters, notices and podcasts

Bill Inserts

Rate Information and Tariffs

Access the Rate Schedule List and all Kansas Gas Service tariffs.

Stock Information

Business Development

Solutions from new construction and building expansion to ally relations and market planning.

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Builders and Developers

Increase the marketability of a home to new buyers with preferred features that customers want – natural gas appliances.

Industrial Services

Transmission Services

Our Interruptible Transportation (IT) service provides transport of "off-system" natural gas across the transmission system.

Pet Safety

When our service technicians are at your home or business, you can help protect your animals and our employees by keeping your pets in a safe area away from the natural gas meters and appliances.

Paper-free, Hassle-free

Now you can open your bill with just the click of a mouse. By enrolling in our Paperless Billing Program, you’ll receive your monthly billing statement online instead of in the mail.

Learn more and enroll now…