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Contact Customer Service

E-mail:
Customer Service 

For customer service:
Toll Free 1-800-794-4780
Monday - Friday 7 a.m. to 7 p.m. (closed Saturday and Sunday)
Automated Customer Service available 24 hours a day, 365 days a year

Emergency Service Only:
To report a gas leak, fire or explosion
Toll-free 1-888-482-4950
24 hours a day including holidays and weekends

Fax:
785-575-8547
1-866-643-1390

Telecommunication Devices for the Deaf Kansas Relay:
Toll-free 1-800-766-3777

Mail correspondence to:
Kansas Gas Service
P.O. Box 3535
Topeka, KS 66601-3535

Mail payments to:
Kansas Gas Service
P.O. Box 22158
Tulsa, OK 74121-2158